Inside Sales Representative

Job Duties Include:

• Generate new and repeat sales by providing product and technical
  information in a timely manner,

• Determine customer requirements and expectations in order to recommend specific products and solutions,

• Recommend alternate products based on cost, availability or specifications, Present price, credit and terms,

• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sale items

• Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction

• Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaint

• Setup and maintain customer files